Frequently asked questions

Dentablue was developed with people living with dementia and those who support them, but it's for any adult who wants an easy, convenient way to freshen up.

No. Dentablue is not a replacement for toothbrushing or professional dental care. It's a simple way to feel fresher in between, or on days when brushing is difficult.

Dentablue is not suitable for people with swallowing difficulties. If you're unsure, please speak to your GP or Speech and Language Therapist before use.

Yes. Dentablue is sugar-free, vegan and made with xylitol.

Dentablue is a soft, sugar-free oral care gummy designed to make daily mouth care feel easier and more comfortable, especially when brushing gets tricky.

• Just chew and swallow for a fresh, clean feeling, with no water, rinsing or spitting needed
• Made with xylitol and added vitamins C and D3
• Vitamin D contributes to the maintenance of normal teeth
• Vitamin C contributes to normal collagen formation for the normal function of gums

Dentablue is not a replacement for toothbrushing or professional dental care. It's about keeping a simple, dignified daily routine.

Xylitol is a naturally occurring sweetener found in some fruits and vegetables. We use it instead of sugar, which is why Dentablue is sugar-free.

Choose Subscribe & Save on the 28 pack and you'll receive a new pack every month for £16.99. You can manage or cancel your subscription from your account.

UK delivery is a flat £2.99 on every order, whichever pack you choose. This includes each monthly Subscribe & Save delivery. You'll always see the delivery cost before you pay.

We hope you're delighted with your Dentablue order. Because Dentablue is a consumable product, we look at returns on a case-by-case basis.

If you're not happy with your order, please email us at hello@dentablue.co.uk within 14 days of delivery, before sending anything back, and we'll do our best to help.

Damaged, faulty or incorrect orders

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible at hello@dentablue.co.uk, with photos where possible. We'll arrange a replacement, refund or other appropriate resolution.

Refunds

Approved refunds are processed within 7 working days and issued to your original payment method. Your bank or payment provider may take a little longer to process them.

Subscriptions

You can cancel future subscription payments at any time through your account or by emailing hello@dentablue.co.uk. Orders that have already been processed or dispatched can't be cancelled.

Your statutory rights under UK consumer law are not affected.

Caring for someone living with dementia can feel overwhelming at times, and it’s important to know you’re not alone.

You can access trusted support and guidance from:

• Alzheimer’s Society
• Dementia UK

These organisations offer helplines, practical advice, and emotional support for carers and families.