Terms of service

TERMS OF SERVICE

Last Updated: 24/06/2026

OVERVIEW

This website is operated by DentaBlue Ltd. Throughout the site, the terms "we", "us", and "our" refer to DentaBlue Ltd.

DentaBlue provides this website, including all information, tools, products and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing our products, you engage in our Service and agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or purchase our products.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years of age. If you allow any person under the age of 18 to use this site, you do so with your consent and under your supervision.

You may not use our products or website for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any applicable laws or regulations.

You must not transmit any viruses, malware or any code of a destructive nature.

A breach or violation of any of these Terms may result in the immediate termination of your access to our Services.

SECTION 2 – ABOUT DENTABLUE

DentaBlue is a chewable, swallowable oral comfort gummy designed to support feelings of freshness, comfort and dignity, particularly for people who may find conventional oral care routines difficult.

DentaBlue is an oral comfort product designed to support feelings of freshness, comfort and dignity, particularly when conventional oral care routines may be difficult or distressing. DentaBlue is not designed to replace toothbrushing or any other oral care practices recommended by a dentist or healthcare professional. Instead, it is intended to provide an additional option for occasions when conventional oral care is not possible or cannot be comfortably carried out.

DentaBlue:

  • Is intended to be chewed and swallowed.
  • Is not a medicine or medical device.
  • Is not intended to diagnose, treat, cure or prevent any disease or medical condition.
  • Is designed to complement, and not replace, regular dental advice and professional care where appropriate.

While many customers choose DentaBlue because conventional oral care can be challenging, individual experiences will vary and we do not guarantee specific outcomes.

SECTION 3 – IMPORTANT SAFETY INFORMATION

Please read the product information carefully before use.

DentaBlue:

  • Is intended to be chewed and swallowed.
  •  Is intended for adults and should be used with appropriate supervision where an individual may lack the capacity to make decisions independently.
  • Is not suitable for individuals with swallowing difficulties (dysphagia) unless advised by an appropriate healthcare professional.
  • Is not intended to replace professional medical, dental or speech and language advice.

If you have concerns regarding swallowing, allergies, medical conditions, medications or the suitability of the product, please consult an appropriate healthcare professional before use.

Customers are responsible for ensuring the product is suitable for themselves or for the person they are supporting.

SECTION 4 – PRODUCT INFORMATION

We make every reasonable effort to ensure product descriptions, images, ingredients and information displayed on our website are accurate.

However:

  • Colours may vary depending on your screen settings.
  • Packaging may occasionally differ from images shown.
  • Product formulations may change as part of ongoing product development or regulatory requirements.

We reserve the right to amend product descriptions and discontinue products at any time.

SECTION 5 – PRICING AND AVAILABILITY

Prices are shown in Pounds Sterling (£) and include VAT where applicable.

Prices, promotions and offers may change without notice.

We reserve the right to:

  • Refuse or cancel orders;
  •  Limit quantities purchased;
  • Correct pricing errors;
  • Discontinue products or services.

If an order is cancelled after payment has been taken, we will issue an appropriate refund.

SECTION 6 – SUBSCRIPTIONS

Where customers purchase a subscription:

  •  The subscription will automatically renew unless cancelled.
  •  Payment will be taken using the payment method provided at checkout.
  •  Customers may cancel their subscription at any time through their account or by contacting us.

Cancellation will prevent future payments but will not affect products already processed or dispatched.

We reserve the right to amend subscription pricing by providing reasonable notice.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate, complete and up-to-date information when placing an order.

Failure to provide accurate information may result in delays, cancellation of orders, or inability to fulfil purchases.

SECTION 8 – THIRD-PARTY TOOLS AND LINKS

Our website may include links to third-party websites or tools.

These are provided for convenience only.

DentaBlue is not responsible for:

  • The content of third-party websites;
  • Products or services provided by third parties;
  • Any loss arising from your use of third-party services.

SECTION 9 – USER FEEDBACK AND CONTENT

If you send us comments, suggestions, reviews, feedback, testimonials, photographs or other materials, you agree that we may use, reproduce and publish them for marketing, educational and business purposes.

We may remove content that we reasonably consider:

  • Offensive;
  • Misleading;
  •  Unlawful;
  • Infringing another person's rights.

SECTION 10 – PERSONAL INFORMATION

Any personal information submitted through our website is governed by our Privacy Policy.

Please refer to our Privacy Policy for further information on how we collect, use and protect your information.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions.

We reserve the right to:

  •  Correct errors;
  • Update information;
  •  Cancel orders affected by inaccuracies.

We are under no obligation to update information except where required by law.

SECTION 12 – PROHIBITED USES

You agree not to use our website:

  • For unlawful purposes;
  • To violate intellectual property rights;
  • To submit false information;
  •  To distribute malware;
  • To collect personal information of others without consent;
  • To interfere with website security;
  • To engage in abusive, discriminatory or harmful behaviour.

Violation of these conditions may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES

We do not guarantee that:

  • The website will always be uninterrupted or error-free;
  •  The information provided will always be accurate, complete or current;
  • The products will meet every individual's expectations.

Our website and products are provided on an "as available" basis.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, DentaBlue Ltd shall not be liable for:

  •  Indirect or consequential losses;
  • Loss of profits or revenue;
  •  Loss of data;
  • Losses arising from misuse of our products;
  • Losses arising from use contrary to our safety guidance.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

SECTION 15 – INDEMNITY

You agree to indemnify and hold harmless DentaBlue Ltd, its directors, employees and representatives against any claims arising from:

  • Your breach of these Terms;
  • Your misuse of our products;
  • Your violation of applicable laws.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us.

We reserve the right to suspend or terminate access to our website or services if you breach these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and DentaBlue Ltd regarding use of our website and products.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon publication on our website. Continued use of the website constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

DentaBlue Ltd

Email: hello@dentablue.co.uk

Website: www.dentablue.co.uk